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Bird Review (2026)
European-first omnichannel platform with an intuitive Flow Builder, formerly MessageBird
Overview
Bird is a cloud communications platform headquartered in Amsterdam, Netherlands, founded in 2011. European-first omnichannel platform with an intuitive Flow Builder, formerly MessageBird. With coverage spanning 190+ countries and an SLA of 99.95% uptime, Bird serves businesses ranging from startups to enterprises.
Pricing
| Item | Price |
|---|---|
| Outbound SMS (US) | $0.0070 |
| Inbound SMS (US) | $0.0070 |
| Local Number | $1.00/mo |
| Toll-Free Number | $2.00/mo |
| Verify / OTP | $0.05 per auth |
| Volume Discount | custom enterprise pricing |
| Free Trial | Yes |
| Free Credits | $0.00 |
Features
✅ SMS Messaging
✅ Voice Calls
✅ WhatsApp
✅ Email
✅ Verify / OTP
✅ Number Lookup
❌ Short Code
✅ 10DLC
Flow Builder: Flow Builder
SDK Languages: python, node, java, ruby, php, go
Compliance
❌
HIPAA
✅
SOC 2
❌
PCI DSS
✅
GDPR
Pros & Cons
Pros
- + Excellent omnichannel platform with unified inbox
- + Intuitive Flow Builder for visual automation
- + Strong European presence and GDPR-first approach
- + Official WhatsApp Business Solution Provider
Cons
- - Rebranding confusion from MessageBird to Bird
- - Pricing less transparent, requires contacting sales
- - Smaller US presence compared to Twilio or Plivo
- - Short code support is limited
Best For
European companies needing omnichannel messaging with strong WhatsApp support and visual workflow automation
Compare Bird
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